Orders
How can I place an order with Persa Flores?
Placing an order is quick and easy: select your preferred bouquet on our website, add a personalized message, complete your shipping information, and make a secure payment. We'll take care of the rest!
Can I personalize my flower bouquet?
Yes, at Persa Flores you can customize your bouquet to your liking. Add exclusive accessories like handcrafted candles , premium chocolates , or choose fresh flowers in bulk to create a unique gift.
How do I add a personalized dedication to my order?
During the checkout process, you'll have the option to write your personalized message in the dedication area. We'll make sure it arrives perfectly presented.
Shipping and Deliveries
To which cities in Spain does Persa Flores deliver?
We deliver quickly and reliably to most cities in mainland Spain. You can check specific availability by entering your address on the checkout page.
How long does it take for my flower order to arrive?
We offer fast delivery within 24-48 hours on weekdays. For special occasions or urgent orders, we recommend checking availability when placing your order.
What happens if the person is not home at the time of delivery?
If the recipient is unavailable, our carrier will attempt to contact them by phone and arrange a new delivery at no additional cost.
Payments and Security
What payment methods does Persa Flores accept?
We accept secure payments via credit card, debit card, PayPal, and digital payment methods like Apple Pay and Google Pay.
Is it safe to pay with Persa Flores?
Yes, your security is our top priority. We use secure, encrypted payment systems to protect your personal and banking information during every transaction.
Can I request an invoice for my order?
Of course. After completing your purchase, you can request an invoice including your tax information or contact our customer service directly.
Email: info@persaflores.com
Products and Quality
Where do Persa Flores flowers come from?
Our flowers come from carefully selected, sustainable local producers, ensuring maximum freshness and quality.
What guarantee do you offer on the freshness of the flowers?
We guarantee absolute freshness. If your bouquet doesn't arrive in optimal condition, please review our promise and contact us immediately so we can resolve the issue quickly.
What care do flowers require once received?
Keep your flowers in a cool place, change the water regularly, and trim the stems every 2-3 days ( this is extremely important for longer flower life ). This way, your bouquet will stay fresh longer.
Special Occasions
What are the best flowers to give for a birthday?
For birthdays, we recommend cheerful and vibrant bouquets , such as gerberas, colorful roses, or sunflowers, perfect for conveying joy and celebration.
What flowers would you recommend for anniversaries?
Romantic bouquets such as red roses or elegant lilies are ideal for expressing deep love and commitment.
How to choose the ideal bouquet to say thank you?
Bouquets with lilies , carnations or mixed bouquets in soft tones are perfect for expressing sincere and memorable gratitude.
Discover our collection of thank you flowers to say thank you .
Changes and Cancellations
Can I modify or cancel my order after placing it?
You can modify or cancel your order by contacting our customer service team. We'll do our best to assist you before your bouquet is shipped.
What happens if my bouquet arrives damaged or incorrect?
If there's any problem with your order, please review our quality policy and promise and contact us immediately. We'll make sure to resolve it as quickly as possible.
CAN'T FIND WHAT YOU'RE LOOKING FOR?
If you still have questions, please write to us and someone from our Customer Service team will respond promptly. Remember to include your order number (if you have one).
Call us at +34-950-120-211
We are here to help you.