Customer care
How can we help?
With your order, your delivery or choosing a bouquet. Talk to the Persa team.
About an order? Have your order number ready.
Opening hours
Monday–Friday · 10:00–14:00 and 16:30–20:30
Saturday · 9:30–14:00
Mainland Spain time. Phone support Monday–Friday.
Outside these hours, you can leave us a message on WhatsApp or by email.
Where we are
C/ Poeta José Antonio Sáez, 2 · 04800 Albox, Almería, Spain
Help with your order
Where is my order?
We will email your tracking details when your order leaves our flower shop. If you cannot find them, message us with your order number so we can check.
Can I change the date or address?
Contact us as soon as possible with your order number and the change you need. We will check whether it is still possible, depending on preparation and dispatch.
What if the flowers arrive damaged?
Contact us as soon as possible with your order number and photos of the bouquet and packaging. This will help us look into what happened with you and find a solution.