Shipping and Refund Policies

PersaFlores Shipping Policy

At PersaFlores we are committed to offering a safe and reliable delivery service for all our customers. Below are our policies regarding the shipping of orders.

Delivery times

- All orders are processed and shipped within 24-48 business hours after receiving payment confirmation.
- Once shipped, you will receive an email with a tracking number to monitor the progress of your order.

Refund Policy and Liability

- If you do not receive your order within the first 48 hours after shipment, PersaFlores is not responsible for refunds related to the order or shipping costs.

- After 48 hours from shipment, if you still have not received your order, PersaFlores will assume responsibility for the shipping costs and issue a refund for the order.

Conditions

- To be eligible for a refund, you must contact our customer service after 48 hours have passed since the order was shipped.
- PersaFlores reserves the right to verify the status of the shipment before issuing any refund.

Contact

For any questions or to request tracking of your shipment, please contact our customer service team at info@persaflores.com or via WhatsApp at 669284261.
Recoger flores en persa flores de Albox
STORE PICKUP

Our store is located in Albox, Almería.
Address - Calle Poeta José Antonio Sáez, 2, 04800
Hours (Monday to Friday) 10:00 - 14:00, 16:30 - 20:30
Saturday - 9:30 - 14:00
Sunday closed

AT YOUR DISPOSAL

At Persa Flores, we pride ourselves on providing exceptional and personalized customer service. If you have any questions or need help selecting the perfect bouquet, we're here to help. Our team is at your disposal via chat on our website or by phone. We are committed to ensuring a seamless experience with Persa Flores at every step of the process. Do not hesitate to contact us.

Persa flores a tu disposicion